Garage Force Austin West coats garage floors in Austin, Texas. Saurai took over their lead follow-up and nearly tripled the share of leads that book a visit.
52%of leads booked a visit with Saurai, up from 19%
16×faster first reply than their salesman
4jobs paid in full so far
01 · The problem
Leads were going cold.
A garage floor job is worth $2,000 to $5,000. Their salesman took about 4 minutes to answer a new lead, a third of leads came in after hours, and the AI responder they already had was making it worse.
It’s annoying and butts into conversations […] and says a lot of inappropriate things at crazy times.
02 · What Saurai did
Took over the follow-up.
01Replaced the old AI responder.
02Texted new leads back in seconds, day or night.
03Worked each one toward a booked visit.
04Ran inside the CRM they already use.
03 · The results
Nearly 3× the booking rate.
Leads that booked a visit
Owner alone19%
With Saurai52%
Time to first reply
Their salesman4 min
Saurai15 sec
18 leads. Saurai worked 10.
Counted like a salesperson on commission, by the owner’s rules.
Booked by Saurai · 5Helped along · 5No hand in it · 8
36%of missed calls rescued by text
1 in 3leads came in after hours. Saurai answered them in about 11 seconds.
